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Have a question, concern, or want to inquire about wholesale?

Thanks for your message!

Natalie, the artist of NMC Design Studio, has dark short hair and is wearing gold round glasses, a black mask, and a heather white crewneck with bright green images and text printed on. She is standing behind a market table in a greenhouse (you can see the semi transparent glass behind her), with various stickers, prints, and stationery.

FAQ

  • Do you ship internationally?
    At this time, I only ship within the United Sates. I do not ship internationally.
  • How much does shipping cost?
    Shipping rates are variable depending on what type of product you're purchasing. $4.00 Small prints, stationery, and stickers $5.00 Large prints $6.00 Clothing $11.00 Household Goods
  • How long does shipping take?
    Your items will be sent to the post office within 3-5 business days of your order unless otherwise stated (Holiday delays, or time off may affect this). Shipping should take 1-5 days but at this point it is out of my hands! You can track your order with the tracking number sent to your email.
  • What do I do if I don’t receive my package?
    First, check your tracking link! If it doesn't say delivered yet, be patient. It may still be in transit. If it is still missing, please contact the shipping partner (most often USPS) with your tracking number. If it is still undelivered after 30 days and you have reached out to the shipping partner, please reach out to me and I will see what I can do. Unfortunately, I am unable to always replace missing orders as I'm a very small business.
  • What’s your return policy?
    I do not accept returns. If you are missing any items after you receive your order please contact me and I will replace missing items. If any items are damaged, or your entire order is missing, please contact me and I will help you to the best of my ability.
  • Can I get a refund?
    Generally, I do not provide refunds. If you're interested in a refund for missing or damaged items please contact me.
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